octonomy Blog

Insights into the world of AI for small and medium-sized businesses

  • Team octonomy

    octonomy Raises $20 Million in Seed Round to Accelerate Delivery of Agentic AI for Complex Service Workflows

    Maren Kaspers
    Maren Kaspers

  • Release Note 1.15.0: KI-Agenten mit visuellen Antworten

    Maren Kaspers
    Maren Kaspers

  • Release Note 1.14.0: More chat automation, fewer hurdles

    Maren Kaspers
    Maren Kaspers
  • octonomy in den USA

    When German quality meets US pragmatism: octonomy goes US

    Maren Kaspers
    Maren Kaspers
  • KI Implementierung Support

    Implementing AI in customer service: complex automation for German SMEs

    Maren Kaspers
    Maren Kaspers
  • KI-Agent

    What is an AI agent and how does it differ from a simple chatbot?

    Maren Kaspers
    Maren Kaspers

  • Release Note 1.12.0: Knowledge filter & extended chat integration

    Maren Kaspers
    Maren Kaspers
  • KI Kundenservice

    AI customer service: Why good response quality is more important than speed

    Maren Kaspers
    Maren Kaspers

  • The State of AI in Customer Service 2025: The ultimate guide for IT decision-makers

    Maren Kaspers
    Maren Kaspers

  • How an AI agent works: A look under the bonnet of reasoning and multi-agent systems

    Maren Kaspers
    Maren Kaspers

  • Feature release: more intelligent routing systems and direct user feedback

    Maren Kaspers
    Maren Kaspers
  • AI in customer service

    Why AI is becoming indispensable in customer service, especially for SMEs

    Maren Kaspers
    Maren Kaspers