AI was just good.
Now, it’s octonomy.

Disappointed by co-pilots and chatbots?
Try the AI that’s really changing support now.

95 % response accuracy | up to 80 % less effort | more satisfied customers

GDPR
Compliant

EU AI Act
Compliant

Hosted in
Germany

Leading brands trust octonomy’s expertise

Supporting Global Brands

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Focus on the essentials –
your customers.

Focus on the essentials – growing your business.

With octonomy AI-as-a-Service, people and technology work in perfect harmony:
The latest generation of AI agents automates even complex routine tasks with human-like quality and frees up your team for strategic tasks.

Solve Common Support Challenges

Solve Common Challenges

Without octonomy

  • Chronic Understaffing: Small teams, high turnover, and unfilled positions disrupt operations and efficiency.
  • Difficult Peak Management: Managing request peaks is challenging, whether predictable or unexpected.
  • Limited Availability and Languages: 24/7 multilingual service in high quality is often too costly.
  • Time-Consuming Onboarding: Training new hires strains experienced team members and resources.
  • High Satisfaction at High Costs: Service improvements require more staff, significantly increasing costs.
  • High fluctuation, dissatisfied employees: Jobs that are difficult to fill due to repetitive tasks, high complexity, low salaries.

With octonomy

  • No Understaffing: Scalable AI agents adjust flexibly to your capacity needs.
  • Peak Management Simplified: AI agents scale support teams seamlessly during peak times.
  • 24/7 Multilingual Support: Affordable, high-quality service in over 30 languages.
  • Efficient Onboarding: New hires access expert knowledge instantly without burdening the team.
  • High Satisfaction, Lower Costs: Scalable AI removes the trade-off between excellent service and high costs.
  • High employee satisfaction and stability: focus on value-adding activities and highly relevant, personal interaction.

Your business, better than ever-
powered by octonomy’s next generation AI agents

Dieses Bild zeigt die Benutzeroberfläche des octonomy Dashboards.

Expertise on demand

Expertise on demand

Get human-grade expert responses instantly and save valuable time. Whether it is complex manuals, detailed technical specifications, or product and service descriptions –
Octo-Expert has you covered.

Typical results:

  • Setup: 5 days
  • Time Savings: 25%

Customer service
made easy

Automated customer service

Empower your daily workflows with AI Agents that help you gain speed and efficiency. From prioritizing open tickets to preparing responses for requestors, Octo-Assist simplifies your workload.

Typical results:

  • Setup: 10 days
  • Time Savings: 40%

Real-time support for your teams

Real-time support for your teams

Go fully autonomous with AI Agents capable of handling even complex tasks end-to-end. Deliver human-grade quality, 24/7, in over 30 languages—effortlessly.

Typical results:

  • Setup: 20 days
  • Time Savings: 50% – 80%

What others say about us

What others say about us

What Sets us Apart

Complex Knowledge –
No Hallucination

Complex Knowledge –
No Hallucination

octonomy excels at processing complex knowledge with precision, free from AI hallucinations. Powered by cutting-edge technology, our platform delivers unparalleled answer quality, far surpassing other solutions. Trust octonomy for true human-grade responses, even on the most challenging topics.

Unmatched
Productivity Gains

Unmatched
Productivity Gains

Thanks to octonomy’s superior answer quality, our platform takes support team assistance and task automation to the next level. Achieve realistic time savings of 50% to 80%, unlocking unparalleled efficiency and productivity.

Go Live in Days,
Not Months

Go Live in Days,
Not Months

With octonomy, you can supercharge your productivity with AI agents seamlessly tailored to your processes and systems—ready in just days. Best of all, we handle all the heavy lifting for you.

Thinking in Solutions,
Not Products

Thinking in Solutions,
Not Products

At octonomy, we actively guide you through every step of the journey. From understanding your current support challenges to identifying your AI potential, we craft and implement customized solutions that perfectly fit your needs and deliver outstanding results.

octonomy – Next Generation AI

Enterprise Systems

Security and Compliance
Engineered in Germany

At octonomy, your data security is our top priority. Designed and engineered in Germany, our enterprise-grade platform adheres to the highest standards, including GDPR and the EU AI Act. Trust us to safeguard your customer data while you focus on scaling your business.

The Team behind octonomy

Passionate About AI – Focused on Driving Business Impact

Das octonomy Team in einer Arbeitbesprechung

With over 20 years of experience building successful the companies, our SaaS solutions are trusted today by more than 25% of Fortune 500 companies worldwide.

octonomy brings together our AI expertise, which we have developed at leading organizations such as Meta, Amazon, Aleph Alpha, Fraunhofer, and Talentship.

For the past five years, we have advised global enterprises at the C-level on AI strategies and successfully developed over 100 proprietary AI models.

Our Expertise:

 

Unser Hintergrund

Eager to Transform? Let’s Assess Your AI Potential!

Discuss your current challenges and AI Potential with an AI expert and get insights into how other companies have increased their productivity with octonomy.