Platform Overview
From Complex Question to Complete Resolution – compare to Parloa.
Productivity AI processes text. octonomy processes knowledge.
Our agentic platform understands your most complex knowledge, orchestrates specialized AI agents, and resolves requests end-to-end — with 96% accuracy and zero hallucinations. Compare the octonomy platform to Parloa.
The Visual Cortex
AI that processes and indexes what others can’t.
Productivity AI systems extract text from documents, discarding nearly everything else. Diagrams, schematics, tables, and annotated images… All gone. octonomy processes every page, in its entirety, as an image. It generates rich descriptions of every visual element, allowing them to be indexed and queried by meaning.
How It Works
From input to resolution. In three steps.
Processes your knowledge
the way an expert would.
Most AI only processes plain text. octonomy’s Visual Cortex reads your documents as images — understanding wiring diagrams, schematics, product tables, and multi-source manuals with full contextual accuracy.
- Processes PDFs as images, not just extracted text
- Understands diagrams, tables, and visual structures
- Draws from multiple documents simultaneously
- Flags missing information instead of guessing
A team of specialists,
not a single bot.
A Supervisor Agent receives the request and coordinates a team of specialized AI agents — each an expert in its domain. They work in parallel, cross-referencing knowledge sources to arrive at one accurate, verified answer.
- Supervisor Agent orchestrates the full workflow
- Specialist agents work in parallel, not sequence
- 95%+ accuracy — verified on real customer data
- Zero hallucinations — gaps are flagged, not fabricated
Doesn’t just answer.
Resolves.
octonomy goes beyond generating a response. It connects to your live systems — checking part availability, validating warranty status, creating tickets — and delivers a complete resolution, automatically.
- Checks ERP for part availability in real time
- Validates warranty and contract status
- Creates and routes tickets automatically
- Works across chat, email, voice, and ticketing systems
Warum octonomy
Not all AI is built alike.
We are built for what others can’t handle.
Feature
Standard AI
octonomy
95%+ Answer Accuracy
verified on real customer documents
~50%, unreliable on complex inputs
95% verified accuracy
Hallucination-Free Responses
when information is missing or ambiguous
Guesses with false confidence
Zero hallucinations, gaps are flagged
Multimodal Document Understanding
text, images, tables, diagrams
Plain text only
Visual Cortex reads full documentation
Multi-Agent Orchestration
how requests are processed
Single bot, linear responses
Supervisor & specialist agents run in parallel
End-to-End Process Execution
ERP lookups, warranty checks, next-step triggers
Single bot, linear responses
Prüft ERP, validiert, löst nächste Schritte aus
Go-Live in 5–20 Days
from contract signing to production
Weeks to months
No IT project, no consultants required
Single-Tenant Data Isolation
ISO 27001, GDPR, EU AI Act
Shared infrastructure, data used for training
Your data is never used for training
Omnichannel Coverage
customer service, field support, internal teams
Customer-facing chat only
Pre-sales through after-sales, every channel
Analytics & Dashboard
Every interaction makes your operation smarter.
octonomy doesn’t just resolve — it learns. Built-in analytics give you full visibility into performance, demand patterns, and where to improve next.
Security & Compliance
Enterprise-grade security. No compromises.
Designed & Built in Germany