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Name: octonomy ai
Rating: 5 (84 reviews)

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„With octonomy, we've reduced our customer support workload by 50%—without compromising on quality."
Katja Fröhlich

Tech Leader IT&Digital Products @hepster
"We can now see that, even with 10.15% fewer people, we can still handle our peak season."
Florian Plenk

Head of Technical Support, BORA
„octonomy turns every service technician into an expert – downtime is halved and costs are massively reduced."
Dr. Yousef Farschtschi

Head IT & Digital, BPM, ISM, ERM @Prokon eG
"The agent resolves 75 percent of all chatbot inquiries directly in the chat, without any human intervention."
Sven Kulikowsky

Director IT, ANWR GROUP
"With octonomy, our employees can access information in seconds that used to take them precious minutes to find. This noticeably speeds up processes."
Tilo Hergarten

Managing Director @ Emons | DIGITAL GmbH
"With octonomy, we automate exactly the kinds of requests that come up every day. This frees up the team's time for the cases that really matter: like when the invitations are missing two days before the wedding. That's exactly where the service comes in that our customers recommend us for."
Michael Lindemeier

Unit Lead Service, celebrate company